Process Guide · Payments & Payouts

💳 Setting Up Stripe Payments

Connect your Stripe account, configure deposit policies, and set your refund rules.

Version 1.0 · May 2026
📄 Setting Up Stripe Payments — Word DocumentDownload this guide to read offline or share with your team.
⬇ Word Doc
Operator Shop

Overview

ScubaDiverLink uses Stripe to process all diver payments. Funds flow directly to your bank account — ScubaDiverLink does not hold money on your behalf. You need a Standard or Premium subscription and a connected Stripe account to accept bookings.

Connecting Your Stripe Account

  1. Go to Business Settings → Payments in your account.
  2. Click Connect with Stripe. You will be redirected to Stripe's secure onboarding.
  3. Complete the form: business name and type, tax/registration number, bank account details for payouts, and government-issued photo ID.
  4. Submit. Stripe approves most accounts within a few minutes. Once approved you are redirected back to ScubaDiverLink and payouts are enabled automatically.

How Payouts Work

  • Stripe sends payouts to your bank within 2 business days of each confirmed booking.
  • ScubaDiverLink deducts an 8% platform fee before payout.
  • You can view payout history directly in your Stripe dashboard.

Setting Your Deposit Policy

  1. Go to Business Settings → Booking Policy.
  2. Choose Full payment at booking (simplest) — diver pays 100% upfront.
  3. Or choose Deposit + balance: set the deposit percentage and the number of days before departure the full balance is due.
  4. The platform automatically sends payment reminders and a payment link to the diver before the balance deadline.

Setting Your Refund Policy

Go to Business Settings → Refund Policy. Choose a preset (Flexible, Moderate, Strict) or build a custom policy with your own thresholds. Refunds are processed automatically by Stripe to the diver's original payment method.