User Guide

🧭 Guide (Instructor) User Guide

Set up your guide profile, get discovered by operators, find trips, and grow your diving career on ScubaDiverLink.

Version 1.0 Β· May 2026
πŸ“„ Guide (Instructor) User Guide β€” PDF & Word Download the full guide to read offline or share with other guides in your network.

πŸš€ 1. Getting Started

Create your free guide profile in under 5 minutes. Your profile is permanently free β€” you can browse available trips and receive verified reviews without any subscription. Upgrade to Standard to unlock priority listing and early access to new trips.

1.1 Creating Your Account

  1. Go to scubadiverlink.com and click Get Started.
  2. Enter your name, email address, and a strong password, then click Create Account.
  3. Check your inbox for the verification email from noreply@scubadiverlink.com and click Verify Email.
  4. Log in and complete the account type selection (see 1.2 below).
Tip: Check your spam folder if the verification email doesn't arrive within 5 minutes. Add noreply@scubadiverlink.com to your contacts to prevent future emails from being filtered.

1.2 Selecting Guide as Your Account Type

On your first login, you are asked to choose an account type. Select Dive Guide / Instructor. This enables the guide-specific profile, trip discovery, and offer tools. You can also hold a Diver account alongside your Guide account β€” both use the same email login.

Note: If you are both a guide and a dive shop or operator, create separate accounts for each role (or contact support to link them).

1.3 Multi-Factor Authentication (MFA)

MFA is mandatory for all ScubaDiverLink accounts. Choose your preferred method under Settings β†’ Security:

MethodHow it works
Email OTPA 6-digit code is emailed to your address each time you log in.
SMSA code is texted to your mobile number.
WhatsAppA code is sent via WhatsApp β€” useful at remote sites with poor SMS coverage.
Authenticator AppGenerate codes offline with Google Authenticator, Authy, or any TOTP app. Most secure.

πŸ“Š 2. Your Dashboard

The Dashboard is the first page you see after logging in. It summarises your guide activity at a glance:

  • Upcoming trips β€” confirmed dive trips you are guiding, ordered by date.
  • Pending offers β€” offers you have submitted that operators haven't responded to yet.
  • New trip listings β€” recently posted trips matching your availability and specialties.
  • Profile completion β€” percentage of your guide profile filled in. A complete profile receives significantly more operator interest.
  • Review score β€” your current average rating from verified operator reviews.
Goal: Aim for 100% profile completion before submitting your first offer. Operators view your full profile when reviewing applications β€” a complete profile with verified certifications builds immediate trust.

🧭 3. Guide Profile

Your guide profile is your professional face to every operator on ScubaDiverLink. Go to Guide Profile in your account to edit each section.

3.1 Bio & Photos

FieldTips
Profile photoUse a clear head-and-shoulders shot in dive gear or professional attire. Minimum 400 Γ— 400 px, max 5 MB. Avoid sunglasses β€” operators want to recognise you.
Banner / cover imageA wide action shot underwater, on a boat, or at a dive site. Ideal: 1400 Γ— 400 px, JPEG or PNG.
Bio / AboutWrite 150–400 words covering: how long you've been diving and guiding, where you've worked, the dive types you specialise in, and what you bring to a trip. Be specific β€” "I've led 400+ dives on the Great Barrier Reef including Cod Hole and Osprey Reef" is far more compelling than "I have lots of experience."

3.2 Certifications

Add all your diving certifications β€” these are the most important part of your profile. Operators screen by certification level before reading anything else.

  1. Go to Guide Profile β†’ Certifications β†’ + Add Certification.
  2. Select the agency (PADI, SSI, NAUI, TDI, CMAS, BSAC, SDI, etc.) and the level (Divemaster, Instructor, Course Director, etc.).
  3. Enter your certification number and date issued.
  4. Upload a photo of your certification card (JPEG or PNG, max 2 MB).
  5. Click Save. The ScubaDiverLink team reviews uploaded credentials β€” once verified, a green Verified badge appears on your profile.
Verification timeline: Certification review typically takes 1–2 business days. You can still submit offers while your certifications are under review, but operators may prefer to wait for the verified badge before accepting.

You can list certifications from multiple agencies. All recognised diving certification bodies are accepted, including PADI, SSI, NAUI, TDI, SDI, CMAS, BSAC, DAN, and more.

3.3 Specialties

Select the dive specialties you are qualified and experienced in. These are used to match you with relevant trips in the Available Trips feed:

  • Reef diving
  • Wreck diving
  • Cave / cavern diving
  • Technical diving
  • Sidemount
  • Freediving
  • Night diving
  • Shark dives
  • Underwater photography
  • Liveaboard expeditions
  • PADI / SSI / NAUI instruction

You can also type custom specialties (e.g. Ice diving, Shark feeding, Rebreather) in the custom field.

3.4 Languages Spoken

Select all languages you can guide in. This is a key filter operators use β€” especially for international dive destinations where multi-language briefings are essential. Select from the list and indicate proficiency (native, fluent, conversational).

πŸ“… 4. Rates & Availability

Set your guiding rates and the months/seasons you are available to work. This information is shown to operators and helps the platform match you with relevant trips.

4.1 Setting Your Rates

Enter your rates under Guide Profile β†’ Rates:

Rate typeDescription
Day rateYour standard daily guiding fee in USD. Used for day trips and single-day bookings.
Trip rateYour total fee for a multi-day or liveaboard engagement. May include accommodation, meals, or be guide-only β€” clarify in your offer notes.
Note: Rates on your profile are a guide for operators. The actual compensation for each trip is agreed directly between you and the operator β€” you can quote a different rate in your offer. ScubaDiverLink does not handle payment between guides and operators; compensation is settled privately.

4.2 Availability Calendar

Set your available months and trip length preferences under Guide Profile β†’ Availability:

  • Available months β€” tick the months you are typically available to work.
  • Minimum trip length β€” e.g. 1 day (day trips only) or 3 days (multi-day minimum).
  • Maximum trip length β€” e.g. 7 days or 21 days (full liveaboard season).
  • Availability notes β€” free text for anything else operators should know. For example: "Available Feb–May in Thailand, June–Oct in Australia. Blackout: December (family commitments)."

4.3 Trip Type Preferences

Indicate which trip types you prefer or are available for:

  • Liveaboard
  • Day trips (boat)
  • Courses / instruction
  • Technical dives
  • Private charters
  • Group tours

These preferences help the platform surface the most relevant listings in your Available Trips feed and help operators pre-filter candidates when posting a trip.

πŸ” 5. Finding Trips

The Available Trips tab in your account shows all trip listings currently seeking a dive guide. New listings appear as soon as operators post them.

5.1 Available Trips Feed

Go to Guide Trips β†’ Available. Each card shows:

  • Trip name and operator
  • Location and departure date(s)
  • Trip type (day trip, liveaboard, technical, course, etc.)
  • Duration and number of divers in the group
  • Certifications required of the guide
  • Posted date β€” newer listings get more offers, so act quickly

Click any card to read the full trip details before deciding whether to apply.

5.2 Filtering & Sorting

Filter the available trips feed by:

  • Location β€” country, city, or dive region.
  • Date range β€” trips departing within a specific window.
  • Trip type β€” liveaboard, day trip, course, technical, etc.
  • Depth range β€” maximum depth of the dive profile.
  • Certification required β€” filter to trips within your qualification level.
Standard benefit: Standard subscribers see new trip listings before free members β€” typically 24–48 hours early access. This gives you time to submit a compelling offer before competition increases.

βœ‰οΈ 6. Submitting an Offer

When you find a trip you want to guide, submit an offer directly to the operator. This is how operators discover and hire you on ScubaDiverLink.

  1. Open the trip listing and click Submit Offer.
  2. Enter your proposed rate for this specific trip (day rate or total fee).
  3. Write a short note to the operator β€” 3–5 sentences is ideal. Mention: your relevant experience for this trip type, any specific familiarity with the location or sites, and why you're a strong fit. This is your first impression.
  4. Confirm your availability for the listed dates.
  5. Click Send Offer.
Writing a strong offer note: Be specific and relevant. "I've guided 200+ dives at Ras Mohammed and speak Arabic and English β€” I'm familiar with the seasonal drift patterns at Shark Reef" is far more effective than "I am an experienced guide and available on these dates." Operators read every note.
Free tier limit: Free accounts can submit a limited number of offers per month. Standard subscribers have unlimited offer submissions.

What happens after you submit

Your offer appears in the operator's guide queue. They review all offers and accept one. You receive a push and email notification the moment the operator makes a decision β€” whether accepted or not. If accepted, the trip moves to your My Trips tab (see Section 7).

If your offer is not accepted, the operator may not always provide a reason β€” this is normal. Keep your profile complete, your offer notes specific, and apply to multiple listings to increase your chances.

πŸ—“οΈ 7. My Trips

7.1 Confirmed Trips

Go to Guide Trips β†’ My Listings to see all trips you are confirmed to guide. Each confirmed trip card shows:

  • Operator name and contact
  • Trip name, departure date, location, and duration
  • Number of divers in the group
  • Any briefing notes or requirements from the operator
  • Your agreed rate for this engagement
Contact the operator directly: Use the operator's contact details on the trip card to coordinate logistics β€” meeting point, gear, briefing time, and anything else that isn't captured in the listing notes. Communication before a trip is expected and encouraged.

7.2 Offer History

The Offers tab shows every offer you have submitted β€” accepted, pending, and declined. Use this as a log of your applications and to follow up with operators who haven't responded after several days.

⭐ 8. Reviews & Reputation

After each completed trip, the operator is automatically prompted to leave a review on your guide profile. Reviews are the single most important factor in building your reputation on ScubaDiverLink and increasing the number of offers you win.

8.1 How Reviews Work

  • Only operators who have hired you through the platform can leave a review β€” no fake or third-party reviews.
  • Reviews include a 1–5 star rating and a written comment.
  • All reviews are publicly visible on your guide profile.
  • Your average rating appears prominently in search results and on your profile card.
After every trip: Send a brief thank-you message to the operator and remind them that a review on ScubaDiverLink helps you continue growing your career. Most operators are happy to leave one if asked.

8.2 Responding to Reviews

You cannot edit or delete reviews, but you can leave a public response. To respond, open Guide Profile β†’ Reviews, find the review, and click Reply. Responses are visible to future operators who read your profile.

Keep responses professional: Future operators will read your responses. A measured, polite reply to a negative review demonstrates professionalism. Avoid arguing or blaming the operator publicly.

βš™οΈ 9. Settings & Subscription

9.1 Plans & Pricing

FeatureFreeStandard β€” $12/yr
Guide profile pageβœ“βœ“
Browse available tripsβœ“βœ“
Receive verified operator reviewsβœ“βœ“
Submit offersLimitedUnlimited
Priority listing in guide searchβ€”βœ“
Standard badge on profileβ€”βœ“
Early access to new trip listingsβ€”βœ“
14-day free trialβ€”βœ“
Early adopter offer: Use promo code DIVER5000 at checkout for just $1 in your first year on Standard. Limited to the first 5,000 sign-ups. That's less than a tank fill for a full year of priority placement.

Managing Your Subscription

Go to Settings β†’ Subscription to upgrade, view your billing date, or cancel. Plans are billed annually. Cancel anytime β€” your access continues until the end of the paid period.

9.2 Notifications

Control which events send you a notification under Settings β†’ Notifications. Recommended settings for guides:

NotificationRecommended
New trip listings matching your specialtiesOn β€” Email + push
Offer accepted by operatorOn β€” Email + SMS
Offer declined by operatorOn β€” Email only
New review posted on your profileOn β€” Email
Platform announcements and feature updatesOptional

9.3 Security (MFA & Password)

Change your MFA method at any time under Settings β†’ Security. To switch to an Authenticator App:

  1. Select Authenticator App and click Set Up.
  2. Scan the QR code with Google Authenticator, Authy, or any TOTP app.
  3. Enter the 6-digit code shown in the app to confirm setup.

To change your password, go to Settings β†’ Security β†’ Change Password. Enter your current password and your new password twice, then click Update Password.

πŸ› οΈ 10. Tips & Troubleshooting

10.1 Profile Tips for More Offers

  • Complete your profile to 100% β€” operators use completeness as a proxy for professionalism.
  • Upload certification photos β€” unverified certifications reduce operator confidence.
  • Write a specific bio β€” name the locations you've worked, the sites you know, and the dive types you specialise in.
  • Set realistic rates β€” rates wildly above or below market rates raise questions. Research going rates for your region and certification level.
  • Act quickly on new listings β€” operators fill positions fast. Submit offers within 24 hours of a listing appearing.
  • Keep availability up to date β€” if your plans change, update your available months immediately so you don't receive irrelevant trip matches.

10.2 Common Issues

IssueSolution
Certification shows as "Pending Verification"The review team checks credentials within 1–2 business days. Ensure the uploaded photo is clear, well-lit, and shows your name and certification number. Reupload if the image is blurry or cropped.
No new trips appearing in AvailableWiden your filters β€” remove date restrictions and try different locations. Trip availability varies by season and region. Make sure your availability calendar is set correctly β€” the platform only shows trips matching your available months.
Offer submitted but no response after 7 daysSome operators fill positions quickly; others take longer. You can withdraw an offer and resubmit with an updated note if the trip is still listed. Sending a polite message via the operator's profile contact is also appropriate after a week.
Verification email didn't arriveCheck spam. Wait 5 minutes. Go to the login page and click Resend Verification Email.
MFA code not acceptedCodes expire after 10 minutes. Request a new one. For TOTP apps, ensure your phone's time/clock is synchronised β€” TOTP codes are time-based and will fail if your clock is more than 30 seconds out.

10.3 Getting Help

Visit the Support Centre or contact us directly.

Platformwww.scubadiverlink.com
Sign inwww.scubadiverlink.com/login.html
Support emailsupport@scubadiverlink.com
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