🏷️ What Is Claiming — and Why Do I Need To?
ScubaDiverLink maintains a directory of dive operators and shops sourced from public listings, diver recommendations, and partner data imports (including PADI Shop Finder, SSI, and regional dive associations). Your business may already appear in our search results even if you have never signed up.
Claiming your listing gives you ownership and control of that page. Once claimed, you can:
- Edit your business name, description, photos, hours, and contact details
- Add and publish trip listings
- Connect Stripe to accept online bookings and payments
- Manage bookings, waivers, and QR check-in
- Respond to diver reviews
- Invite staff members to your account
💡 Free to claim: Claiming is free and takes less than 5 minutes. Your profile remains permanently free — subscribe only when you are ready to accept bookings and payments.
🔍 Step 1 — Find Your Existing Listing
Before you can claim, you need to locate your business in the ScubaDiverLink directory.
Option A: Search the Directory
- Go to scubadiverlink.com/search.html or click Find Trips & Shops in the top navigation.
- In the search bar, type your business name or your city and select Dive Shops or Dive Operators from the filter tabs.
- Browse the results. Your listing may appear with a grey Unclaimed badge in the corner.
- Click your listing card to open your public profile page.
Option B: Direct Link from a Partner Import
If you received an email from ScubaDiverLink with a link to your pre-created listing, click that link directly. It will take you to your public profile page with a Claim this listing button already visible.
📋 Step 2 — Start the Claim from Your Profile Page
Once you have found your listing, open the public profile page and start the claim process.
- On your public profile page, scroll down past the business details and look for the Claim this listing button. It appears as a teal/aqua button below the business information card.
- Click Claim this listing. You will be taken to the claim page at
scubadiverlink.com/app/claim.html.
- The claim page displays your business details at the top so you can confirm you are claiming the correct listing before proceeding.
🔐 Step 3 — Verify Your Identity
The claim page has three steps tracked in a progress bar at the top. Step 1 asks you to either create a new ScubaDiverLink account or log in to your existing one.
If You Are New to ScubaDiverLink — Create an Account
The Create Account tab is shown by default. Fill in the registration form, then click Create Account & Continue when all fields are complete. A verification email will be sent to your address.
If You Already Have a ScubaDiverLink Account — Log In
Click the Log In tab on the right side of the claim page. Enter your email and password, then click Log In & Continue. If you have forgotten your password, click the Forgot your password? link and reset it before returning to this page.
Email Verification (New Accounts Only)
If you just created a new account, check your email inbox for a message from noreply@scubadiverlink.com with the subject Verify Your Email. Click the Verify Email button inside the message.
💡 Tip: After verifying your email, return to the claim page. If the page has timed out, go back to your business listing and click Claim this listing again — your new account will still be there.
✅ Step 4 — Confirm Your Claim
Once you are logged in or have just created your account, the claim page automatically advances to Step 2: Confirm your claim.
You will see:
- Your logged-in name and email
- The business listing you are claiming
- A Submit Claim → button
Click Submit Claim →. Your claim request is immediately sent to the ScubaDiverLink review team.
📬 Step 5 — Claim Submitted
After clicking Submit Claim, the page advances to Step 3 and shows a confirmation screen. While you wait for approval, you can:
- Click Go to Dashboard to explore your account and prepare your profile content.
- Read through the full Operator & Shop User Guide.
- Prepare your business photos, description, fleet details, and trip information ready for when your claim is approved.
⏱ Review time: Claims are typically reviewed within 1 business day. You will receive an email at the address you registered with when your claim is approved.
🚀 After Your Claim Is Approved
Once the ScubaDiverLink team approves your claim, you will receive an email confirmation. Log in and complete your profile setup using the checklist below.
6.1 Complete Your Business Profile
- Go to Business Profile from your account menu.
- Update your business name if the pre-filled name needs correction.
- Upload a profile photo — your logo or a professional boat/shop photo. Minimum 400 × 400 px, max 5 MB.
- Upload a banner / cover image — a wide shot of your boat, reef, or shop. Ideal: 1400 × 400 px.
- Write your business description — 200–500 words covering what you offer, your experience, and what makes your operation special.
- Confirm your address and map location — this is used for the search map pin. Enter your marina or shop street address accurately.
- Add your phone number, website, and social media links (Facebook, Instagram, YouTube).
- Set your opening hours for each day of the week.
- Select your specialties (reef, wreck, cave, liveaboard, technical, etc.) and the certification agencies you accept (PADI, SSI, NAUI, TDI, etc.).
- Click Save when complete. Your profile is now live and fully editable.
6.2 Connect Stripe to Accept Payments
To accept online bookings and payments, you must connect a Stripe account. This is required for Standard and Premium subscribers.
- Go to Business Settings → Payments → Connect with Stripe.
- You will be redirected to Stripe's secure onboarding. Enter your business details, bank account, and complete identity verification.
- Stripe typically approves accounts within minutes. Once approved, payouts are enabled automatically.
- Stripe sends payouts to your bank within 2 business days of each confirmed booking. ScubaDiverLink deducts an 8% platform fee before payout.
6.3 Subscribe to a Plan
Your profile is free forever. To create trip listings, accept bookings, and process payments, you need at least a Standard plan.
| Plan | Price | What you get |
|---|
| Free | Free always | Business profile, search listing, receive diver reviews. |
| Standard | $39/year | Up to 5 active trips (10 drafts), 2 vessels, 3 staff, Stripe payouts, QR check-in, bookings & waivers, weather alerts, email & SMS broadcasts. |
| Premium | $59/year | Everything in Standard plus unlimited trips, 20 vessels, 10 staff, WhatsApp broadcasts, priority/featured placement, last-minute discount engine, advanced analytics. |
Early adopter offer: Apply promo code DT5HER26 at checkout for $19 off your first year — Standard for just $20.
To subscribe: Settings → Subscription → Upgrade. A 14-day free trial is included on Standard and Premium — no credit card required to start.
6.4 Add Your First Trip Listing
- Go to Manage Trips → + New Trip.
- Enter the trip name, description, and select the trip type (day trip, liveaboard, reef, wreck, course, snorkel, technical, etc.).
- Set the departure date and time, meeting point, and expected return time.
- Set the total seat capacity and minimum certification level required.
- Set the price per seat. Choose full payment at booking, or deposit + balance before departure.
- Add gear requirements, briefing notes, and what is included in the price.
- Click Publish to make the trip live immediately in search results, or Save Draft to review it first.
☑️ Quick Setup Checklist
Use this checklist to confirm your account is fully set up after claiming.
- Claim submitted and approved via email
- Business profile photo and banner uploaded
- Business description written (200–500 words)
- Address and map pin confirmed
- Phone, website, and social links added
- Opening hours set for each day
- Specialties and accepted certification agencies selected
- Stripe account connected (if accepting online payments)
- Subscription activated (Standard or Premium)
- First trip listing published
- Liability waiver template configured in Business Settings
- Booking policy and deposit settings confirmed
🔧 Troubleshooting
I can't find my business in the directory
Not all businesses are pre-listed. If your business doesn't appear in search, you can register directly at scubadiverlink.com/login.html#register and select Operator or Shop as your account type. Your profile will be created fresh — no claiming needed.
The "Claim this listing" button isn't visible
The button is only shown on unclaimed listings. If you don't see it, the listing may have already been claimed. Contact support if you believe your business has been claimed incorrectly.
I didn't receive my verification email
Check your spam or junk folder and wait up to 5 minutes. The email is sent from noreply@scubadiverlink.com. If you still haven't received it, return to the login page and click Resend Verification Email.
My claim has been pending for more than 2 business days
Contact support at support@scubadiverlink.com with your business name and the email address you registered with. Include "Claim pending" in the subject line.
⚠️ Wrong listing claimed? If you accidentally submitted a claim on the wrong listing, contact support immediately so the claim can be cancelled before review.